The tools, software and programs you integrate into your business are akin to hiring someone to join your team. For example, we have often heard it said that any business’ first hire should be a CRM. Finding and selecting systems for different purposes can be as tedious as the hiring process. One system we often get asked advice about is a phone system. Finding a good phone system that fulfills all your needs can be challenge since there are so many out there.
Your best bet these days would be a VoIP phone system. VoIP is a term used for business phone service which allows you to use advanced call management features on your computer or mobile device. Unlike the old school bulky phone setup, business VOIP is a perfect phone solution for small businesses. You can cut down phone costs while enjoying all the powerful tools to grow your business.
When choosing a phone system for your business there are several things you should consider.
- Team Call
- Notes and Chat
- CRM Integration
- Connect to the VOIP system as a user from a mobile device with the ability to make and receive calls as if you were in the office
- The ability to “log in” at any device and not be bound to only a single phone
- The ability to view presence or status of other users on the system from the desktop and also from my mobile device
- Send and receive instant messages with other users on the same voice network from my mobile device
- Voicemail to email
- Attach .wav file to email
- Instant messaging
- Presence Management
- On the phone
- In a meeting
- Out to lunch
- Not available
- Desktop control of your IP phone
- View inbound call, click to dial a number
- Call Log
- Call Reports
- Call Recording
To name a few. Of course you also need to consider your budget and what is most convenient for you and your team.
At MyOutDesk we use Ring Central. Ring Central works with their customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made them the #1 cloud communications provider worldwide.
Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It’s what they call collaborative communications, and it’s at the heart of everything they do.
With their flexible, cost-effective cloud communications and collaboration solutions, they’ve created the ideal workplace, where business can be done more efficiently and effectively. From an all-in-one cloud phone system with team messaging and video conferencing to a complete contact center and more, we find that Ring Central is perfect for the nature of what MyOutDesk does.
We also love that Ring Central works across different devices, from an app on your phone to your home computer. We can do more than just communicate with our awesome real estate virtual assistants and clients on this system and all the features work for us immensely.
There are many other great phone systems out there, it just so happens that we find Ring Central to be the best one for us. You should go out and do your research, compare and contrast other services to find your perfect fit. If you need to find the best match and hire someone to run your systems, book your Double My Business Strategy Session and we can help you find virtual assistant services to do that.